Refund policy

We want you to sleep easy with your purchase — that’s why we offer a 100-night trial on all orders.

100-Night Trial, Risk-Free

Take your time to decide. If you're not completely happy, you have 100 days from the day you receive your item to request a return or exchange. We allow up to 3 items to be returned per household.

To get started, simply email us at support@restorganic.com

You’ll be guided by our friendly staff on how to generate a prepaid return label in just a few clicks.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect — we're so sorry!
Please email us immediately so we can make it right. Be sure to include your order number and a photo of the issue.

What Can’t Be Returned?

We’re happy to accept returns on most items, but a few exceptions apply:

Custom or personalised products
Pillow covers, pillow protectors and pillowcases
Gift cards

If you’re unsure whether your item qualifies, contact us and we’ll help you out.

Need to Exchange Something?

No problem! Just email support@restorganic.com

Once your item arrives back to us and is approved, we’ll ship your replacement item free of charge. You can exchange up to 3 items per order/household. Please note exchanged items cannot be exchanged again.

When Will I Get My Refund?

After we’ve received and inspected your return, we’ll issue a refund to your original payment method.

Please allow a few business days for your bank or credit card provider to process the refund.